Author Description

This new medical assisting learning system provides comprehensive coverage of administrative procedures and skills. The full-color text integrates the competencies identified in the new AAMA Role Delineation Study throughout. Study Guide Software packaged with the text provides a comprehensive review of administrative and general content areas. End-of-chapter review questions with a critical-thinking emphasis reinforce learning of material covered. Unique topics covered include managed care, coping skills, therapeutic approach to patients, cultural diversity applications, preparation for the examination and professional career success strategies. -- free Study Guide Software (3.5 Windows) with 500 exercises -- step-by-step procedures illustrate basic and advanced skills -- common insurance billing codes are applied where appropriate -- integrates the AAMA's Role Delineation Study areas of competence throughout