Author Description

"From working with an irate boss, or interacting with a disgruntled colleague, have you ever felt that you needed a trusted advisor or confidant to provide you direct, usable solutions?... "Prof. David Conrad's book is provides practical answers to those thorny and sensitive questions and issues that arise at our work place. The 80/20 rule reminds us-80 percent of problems arise from 20 percent of our colleagues and employees... " The] book explores organizational issues written in a conversational style supplying tough questions with applicable, implementable answers. The answers are a distillation of the knowledge gained from Dr. Conrad's management experience and business education.... "As I read the book, I found answers based on strong evidence from business literature, dealing with real business struggles (conflict management, negotiation, team-building, etc.) and the answers describe the best tactic to handle the unique situations.... There is a wealth of information in this book. I recommend this book to anyone working in small or large organizations, students, or any lifelong learners to advance their workplace knowledge and skills." From the Foreword, by Amit K. Ghosh, MD, MBA, FACP Director of International Program, Division of General Internal Medicine Professor, College of Medicine College of Medicine, Mayo Clinic Rochester, Minnesota "I will give copies of this book to friends and relatives who are just starting out--and, yes, to some who are already enmired in the complex world of business relationships. More experienced readers will sgain even more from Dave Conrad's wisdom. I've learned a lot from this book, even after 50 years of management and teaching experience." Robert J. Banis, Ph.D., M.B.A., C.M.A. CEO, Science & Humanities Press Teaching Professor of Logistics & Operations Management (ret.) University of Missouri-St Louis "Dr. Conrad's book tells you the time and spares you the process of having to make the watch " Richard Arians, former M