Author Description

The mission of the VITA/TCE return preparation programs is to assist eligible taxpayers in satisfying their tax responsibilities by providing free tax return preparation. To establish the greatest degree of public trust, volunteers are required to maintain the highest standards of ethical conduct and provide quality service. Annually, all VITA/TCE volunteers (whether paid or unpaid workers) must pass the Volunteer Standards of Conduct (VSC) certification test and agree that they will adhere to the VSC by signing and dating Form 13615, Volunteer Standards of Conduct Agreement, prior to volunteering at a VITA/TCE site. In addition, return preparers, quality reviewers, site coordinators, and tax law instructors must certify in Intake/Interview & Quality Review. Volunteers who answer tax law questions, instruct tax law classes, prepare or correct tax returns, or conduct quality reviews of completed tax returns must also certify in tax law. Form 13615 is not valid until the sponsoring partner's approving official (site coordinator, instructor, administrator, etc.), or IRS contact confirms the volunteer's identity, with a government-issued photo identification (ID), and signs and dates the form