Author Description

Recent advancement of the Internet technology has led many to believe that firms that create a competitive advantage in electronic commerce may dominate the future market. This understanding has sparked a huge interest in Web-based B2B support systems as interorganizational systems. Web-based B2B support systems are believed to reduce transaction and coordination costs to lead firms to a more cooperative stance. This book explains that Task Support Satisfaction and Quality of Work Life Satisfaction are key determinant for the success of Web-based B2B support system. They are determined by Interface Satisfaction, Decision Support Satisfaction, Subjective Norms, and Perceived Network Externalities. This book helps practitioners understand implementation methodologies to make the introduction of the system. This book also provides researchers and practitioners with a broadened portfolio of useful, validated measures of information systems success as well as Web-based B2B support systems success.