Author Description

This is a self-contained textbook introduces students to all aspects of the hospitality industry: lodging, food service, travel/tourism, etc.. Current trends and issues are addressed with special emphasis on legal, ethical, and cultural issues. Students learn about the interrelationship of each aspect of the hospitlaity industry and the importance of effective communication and human relationship skills. In addition, appendices containing valuable reference and resource information related to the hospitality industry is covered.