Author Description

Product Description Heritage conservation and management are vital concerns in Australia and New Zealand. Increasing numbers of people want to experience indigenous culture and visit national parks and historic buildings. The challenge is to enable them to do this while maintaining heritage values and appeal. Approaches to heritage conservation and management are changing. The conventional approach has been to take a resource-based approach, where the visitor is of secondary concern. This book addresses the human dimension: it focuses on the interests, values and needs of those who want heritage conserved, yet available for people to experience. Included in this new edition is: more emplasis on the use of strategic planning and evaluation as a tool for managing heritage; more detail on visitor management practices such as interpretation, marketing, visitor monitoring and research; a wider range of case studies from differing environments and localities in Australia and New Zealand; further discussion on the tourisim dimension of heritage management; and expanded coverage of indigenous perspectives on heritage management. The book remains essential reading for heritage students and practitioners. About the Author Michael Hall is Professor of Tourism and Services Management at Victoria University of Wellington, New Zealand and a Senior Research Fellow of the New Zealand Natural Heritage Foundation. Simon McArthur is a tourism and natural area planner with Manidis Roberts Consultants in Sydney.