Author Description

Pt. 1. Organizations, management, and the networked enterprise. Information systems in global business today -- How businesses use information systems -- Information systems, organizations, and strategy -- Social, ethical, and legal issues in the digital firm -- Canadian case study: Can Canadians make money on the Web? pt. 2. Information technology infrastructure. IT infrastructure and emerging technologies -- Databases and information management -- Telecommunications, the Internet, and wireless technology -- Securing information systems -- Canadian case study: WiFi in Canada: the good, the bad, and the ugly. pt. 3. Developing and managing information systems. Developing information systems -- Information resource management and project management -- Managing global systems -- Canadian case study: In tech we trust: the story of SAP in Canada. pt. 4. How digital businesses use information and systems. Enterprise applications to manage supply chains and respond to customers -- E-commerce: digital markets and digital goods -- Enhancing decision making -- Managing knowledge -- Canadian case study: Second life: a new generation of online application.