Author Description

"As the 21st century approaches, a highly skilled work force will be fundamental for survival in corporate America. Many American corporations are already responding with state-of-the-art training practices that prepare employees for global pressures, changing technologies, and increased diversification in the workplace." "Corporate Quality Universities profiles 30 such corporations, illustrating how they treat employees as their most precious form of capital. You'll find out how the "3 Cs" - corporate citizenship, contextual framework, and CORE workplace competencies - are replacing the "3 Rs" as the cornerstone of competitive training programs, and how your company can use these techniques to build a more dedicated, skilled, and productive work force." "Increasingly, human capital is replacing technology as the basic building block of productivity and competitiveness. Corporations must make lifelong investments in their work forces if they expect to prosper. The innovative training approaches inside Corporate Quality Universities can help your company prepare for this challenge."--BOOK JACKET.