Author Description
Case studies of workplace quality include: New Lanark; Public Super Markets; Marion Labs; Northwestern Mutual Life; Federal Express; Pitney Bowes; Tektronix; Preston Trucking; People Express. Management experts criticized include: Frederick Winslow Taylor; Elton Mayo; Peter Drucker; Tom Peters.
Page Count:
312
Publication Date:
1990-08-01
ISBN-10:
0380711036
ISBN-13:
9780380711031
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