Intended for IBM clients, business partners and field personnel who need to implement Change and Configuration Management processes through the Tivoli CCMDB, this guide covers the separate components of the product as well as step-by-step instructions on planning and installation. A team of 10 IBM and Tivoli specialists from the International Technical Support Organization have contributed to this manual, offering an insider's look at the CCMDB architecture as well as the data model, process engine and PMPs. This volume is meant to be used with a companion volume, IBM Tivoli CCMDB Solution Design Guide, that offers additional details on product support and utilization. Annotation ©2009 Book News, Inc., Portland, OR (booknews.com)