
Tony Hsieh--the widely-admired CEO of on-line shoe retailer, Zappos--explains how he created a unique culture and commitment to service that aims to improve the lives of its employees, customers, vendors and backers. Even better, he shows how creating happiness and record results go hand-in-hand.
Page Count:
272
Publication Date:
2013-03-19
ISBN-10:
0446576220
ISBN-13:
9780446576222
No comments yet. Be the first to share your thoughts!