Author Description

You've been empowered to "run this division as though you owned it." You're feeling excited, innovative, bold. But do you really know how to "own" a business - how to create a future vision, how to use all your resources effectively, how to keep operations running smoothly, and how to make a healthy profit? In Manage Like You Own It, Mack Hanan, an internationally respected business growth adviser, gives you a succinct, powerful approach to mastering the skills of ownership. With dozens of examples from companies of all types, Hanan shows you, the new "owner," how to create a highly responsive and productive business that bases its success on how much it helps its customers succeed. Hanan's approach is built on one potent concept: "Focus." He explains it this way: "Regardless of what you manage - products or services for consumers, industrial, or technical markets - your focus must be on improving the outcomes of the customer's operations. Your first thought on being given a franchise to manage 'like you own it' must not be 'How can I make money with this business?' Instead, you must think: 'Who else's business can I help make money with my business?'" Manage Like You Own It explains how to improve and hone your ability to formulate a vision of where your "company" should be going. The book elucidates the three "kingdoms" your company must seize in order to become truly competitive: the kingdom of applications (how to be the best applier of the products or services you provide), the kingdom of margins (how to hold your industry's standards for continually improving customer outcomes so that you merit superior margins), and the kingdom of productivity (how to maintain the most integrated work flows and operate them at the fastest cycle times). Hanan provides specific techniques for how to keep "the company" small, fast, and innovative; make efficient use of intellectual capital, products, and services; keep costs down and margins fat; organize work flow a