Author Description

The contributors to this book address both the pragmatic approach of direct collaboration between designers and users (known as participatory design) and the more conceptual approach that incorporates complementary perspectives to help designers come up with better solutions. The volume brings together different computer-related research disciplines, including computer-supported cooperative work (CSCW), human-computer interaction (HCI), and software engineering, as well as social science disciplines concerned with the design and use of computer artifacts.