Author Description

Today, the entire concept of banking is changed. Customers are treated as God. Satisfaction of customers depends upon the number of services provided by banker. In this book, the concept of service and its importance is well explained by author. Classification of services with appropriate illustrations is elaborated. Master circulars issued by RBI on different types of services are elaborated very well, it is a unique feature of this book. This book is very useful for students, Research scholar, Law teachers, Advocates and Bankers.