1. Who Versus What -- Specific (who) Personhood -- Generic (what) Personhood -- Sociology And Impersonality -- 2. Who Versus How Many -- Social Arithmetic -- Quotas -- Political Arithmetic -- Social Fractions -- 3. The Anatomy Of Impersonality -- Social Identity -- Typicality -- Standardness -- Substitutability -- 4. Impersonalization -- Typification -- Standardization -- Institutionalization -- Substitution -- Anonymization -- Dispassion -- 5. Modernity And Impersonality -- Rationalism -- Urbanism -- Capitalism -- Automation -- 6. Impersonality And Its Discontents -- Stability And Predictability -- Dehumanization -- Personalization -- Notes -- Bibliography -- Index Eviatar Zerubavel. Includes Bibliographical References And Index. Electronic Reproduction. Ann Arbor, Mi Available Via World Wide Web.