
This title covers all aspects of information and communications technology infrastructure management (ICTIM). It provides a general framework based on best practice guidance for the design and planning, deployment, operational management and technical support of quality ICT services to meet business needs in a cost-effective manner. It is part of the ITIL Infrastructure Library series which is based on the experience of IT management approaches drawn from the commercial and public sectors worldwide
Page Count:
0
Publication Date:
2005-09-07
ISBN-10:
0113309988
ISBN-13:
9780113309986
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