Author Description

This excellent book provides a clear and succinct background to the philosophy and application of Patient Voices. The power of story telling is effectively promoted by a series of authors who have practical experience of being involved with the Patient Voices Programme. The book emphasises the importance of service user involvement, focuses on topical issues and is of particular relevance to promoting care, compassion, team working and communication. The important contribution is of practical value to all professionals working in health and social care. Contents: Foreword: Dr Angela Coulter Patient Voices: in celebration- Monica Clarke Introduction: Pip Hardy and Tony Sumner Chapter 1: The journey begins: Tony Sumner Chapter 2: Pilgrims progress: Pip Hardy Chapter 3: The Patient Voices approach: Pip Hardy and Tony Sumner Chapter 4: Towards compassionate governance: the impact of Patient Voices on NHS Leadership: Paul Stanton Chapter 5: Arthur and Co: digital stories of arthritis: Fiona O'Neill Chapter 6: Go around: digital stories to improve safety: Cathy Jaynes Chapter 7: Working with dignity and respect:improving mental health services: Carol Haigh, Patrick Cahoon, Tony Sumner Chapter 8: Breathe easy: stories about COPD: Matthew Hodson Chapter 9: They just dont get it-digital story telling as reflection with junior doctors: Liz Anderson and Dan Kinnair Chapter 10: Reflection - now we get it: Steve Corry-Bass, Matthew Critchfield and Weehaan Pang Chapter 11: The shock of reality:digital storytelling with newly qualified mental health nurses Gemma Stacey Chapter 12: Healing journeys - digital story telling with service users educators; Julie Walters Chapter 13: Sheffield Carers' Voices- how was it for story tellers? Mark Shea Chapter 14: Healthy Teams- the challenge of implementing digital story telling in healthcare organisations Amy Stabler Chapter 15: Measuring what counts- digital stories as qualitative data Karen Taylor and Pip Hardy Chapter 16: What really mat