Author Description

This text is aimed at trainees taking NVQ / SVQ qualifications in serving food and drink - bar, at level 1 and students taking Intermediate GVVQ in Hospitality and Catering and Level II GSVQ. It is also suitable for students/trainees taking the awards with HCTC, BTEC, City and Guilds or SCOTVEC. The information in the text is put into a workplace by means of many real industry examples and procedures. Practical activities help readers gain insight into this sector of the catering and hospitality industry. Answers are given to the activities together with suggestions for follow-up work. It features checklists, diagrams, photographs and a glossary, and is suitable for work- and college-based training, as well as for open learning and self-study.