Author Description

The Practical Lean Six Sigma Pocket Guide for Healthcare (D-M-A-I-C) is designed as a convenient, quick reference, and, most importantly, a step-by-step implementation guide. You can put your finger on any tool within a matter of seconds! Use the book as follows: - Navigate the (Prepare) - Define - Measure - Analyze - Improve - Control right side book tabs. - Complete the A3 Project Report as you learn and apply the various tools on the project by: 1. Go to the tab in the book that corresponds to the D-M-A-I-C Phase you are working on. 2. Read about the tools for that phase of your project. 3. Apply the appropriate tools. 4. Complete the relevant section of the A3 Project Report. 5. Repeat 1 - 4 as you navigate through the phases and complete your project. - Use the Case Study Example Look-Ahead and Tool Grid Matrix to direct you to specific pages with examples or case studies for hospitals, clinics, and/or physician group practices. - Use the Index for quick access to a specific topic or tool. The tools are presented in the logical order relative to the D - M - A - I - C Phases and A3 (Project) Report format; keep in mind that many tools can be used repeatedly across the phases. For example, the value stream map introduced in the Define Phase and A3 Report - 2. Current State will most likely be used in the Improve Phase and A3 Report - 5. Future State; the Run Chart introduced in the Analyze Phase will most likely be used (or updated) in the Control Phase, and so forth. The Practical Lean Six Sigma Pocket Guide for Healthcare aligns managers and supervisors with the front-line associates to understand, implement, and sustain continuous improvement initiatives with real-world examples and practices.