Author Description

This book is about 'the post' and its future. For many this means direct mail, and a common assumption is that this is a sector in almost inevitable decline. But to believe this is to take a far-too-limited view. In fact never has the business of the post been more exciting and challenging, and seldom have there been so many opportunities that could be grasped. With digital convergence direct mail has become an integral part of the media mix; electronic commerce has contributed to a healthy development in the traffic of parcels; and for those postal operators active in banking, finance and insurance competition and digitisation have offered new opportunities. In The Future Is in the Post an international group of highly experienced industry thought leaders discuss some of the strategic choices facing postal operators