
"Micromessaging examines the nuanced behaviors that we all blindly use and react to in our dealings with others. Yet as Young points out, these micromessages can reveal a lot about our own - and our superiors' - biases and preconceived notions. Learning how to constructively address these behaviors can bring about positive change."--Jacket.
Page Count:
200
Publication Date:
2007-01-01
ISBN-10:
0071467572
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