Author Description

To Keep Pace With Today’s Connected Customers, Your Company Must Become A Connected Company. That Means Deeply Engaging With Workers, Partners, And Customers, Changing How Work Is Done, How You Measure Success, And How Performance Is Rewarded. It Requires A New Way Of Thinking About Your Company: Less Like A Machine To Be Controlled, And More Like A Complex, Dynamic System That Can Learn And Adapt Over Time. The Connected Company Shows You How. Part One. Why Change? -- Part Two. What Is A Connected Company? -- Part Three. How Does A Connected Company Work? -- Part Four. How Do You Lead A Connected Company? -- Part Five. How Do You Get There From Here? By Dave Gray With Thomas Vander Wal; Editor, Julie Steele; Illustrations, Dave Gray. Includes Bibliographical References (pages 268-270) And Index.