Patient Account Manager's 2002 Sourcebook provides the busy patient account manager with critical information required in the day-to-day operations of patient financial services. it is a compendium of crucial regulatory, statistical, and directory information. The directory information contains electronic media vendors, claims processors, outsourcing vendors, third-party billing companies, charge master review organizations, and consultants To The industry. Also included are listings of Medicare and Medicaid information by state, a glossary of terminology, key regulatory information, including updated HIPAA information, and much more!