Author Description

'Interact' is one of the most comprehensive communication textbooks available in the market. Written for professionals, it can be used as a self-help book or as a classroom text. Using the author's extensive teaching experience in Southeast Asia, the book explains concepts in lucid language, providing numerous professional scenarios, cases, and examples. The book has eight extensive chapters. While the first chapter provides the much-needed foundation in communication skills, the following chapters deal with listening skills, confidence-building, networking strategies, presentation skills, and management of conversations. Each chapter provides in-depth discussions and provides ample practice material for professionals to hone their skills.The book is based on materials and cases used in numerous classes over several years in a number of contexts and countries. It grew from the feedback received by several students, professionals, and educators. The richness of this feedback is evident in all sections of the book.