Author Description

A practical, applications-rich guide to this new cost management methodology Implementing Activity-Based MANAGEMENT In Daily Operations John Miller's lucid presentation of the principles and practice of activity-based management and activity-based costing makes this book required reading for all managers, accountants, and financial officers. Now generally recognized as a more accurate method of determining the relative profitability of various business activities, ABM has become a valuable new tool for management decision making. Miller, whose experience includes the implementation of ABM at Fortune 500 companies, provides step-by-step guidance to its use and benefits: Overview of ABM, including basic principles, benefits, uses, various approaches, and implementation models Basic techniques of activity/product costing, with comparisons between traditional methods and ABM Activity analysis—how to define processes, activities, cost-drivers, and goals Data gathering for ABM—collection techniques and interviews Examples of real-life implementation plans and situations, drawn from a variety of organizations Ongoing system requirements, planning, and performance measurement Activity-based management and activity-based costing (ABM/ABC) have brought about a sea change in cost management systems. Growing largely out of the work of the Texas-based Consortium for Advanced Manufacturing-International (CAM-I), ABC has, according to BusinessWeek, introduced "new rules for cost management as investment justification, product costing, the total life-cycle costs of products, and how to define better measures of manufacturing performance." Since it was first introduced in 1985, ABM/ABC has evolved considerably and has been applied in service companies, utilities, telecommunications, and government agencies. The use of activity-based management techniques has resulted in a much more accurate determination of the relative profitability of various business activities and, t