Author Description

Approx. 1168 pages Comprehensive coverage guides you through all of the information and skills needed by today's support worker. Reader-friendly writing style makes it easy to understand the material. Chapter review questions test your comprehension of the learning objectives listed at the beginning of each chapter. DIPPS icons highlight the principles of support work: respecting and promoting the client's Dignity, Independence, Individualized Care, Preferences, Privacy, and Safety. Focus on Canada's multicultural population includes current health care statistics and demographics, including content on Canada's Indigenous population. Procedure boxes include steps and rationales describing how and why a procedure is performed. Providing Compassionate Care boxes highlight the caring aspect of the support worker role. Case Study boxes apply concepts discussed in the text to real-life examples of support workers and clients. Focus on Children and Focus on Older Adults boxes provide age-specific information about the needs, considerations, and special circumstances of children and older adults. Focus on Long-Term Care boxes highlight information vital to providing competent care in the long-term care setting. Focus on Home Care boxes highlight information necessary for safe functioning in the home setting. Supporting boxes present client scenarios and discuss how PSWs make decisions and solve problems. Think About Safety boxes provide clear, concise, easy-to-follow advice on how to provide safe care to clients of all ages. Respecting Diversity boxes cover the influence of culture on health and illness practices and the importance of cultural sensitivity in support work.