Author Description

Computer Service and Repair is written for individuals wishing to pursue a career in information technology with a specific focus on troubleshooting, repair, maintenance, or support. The text provides specific content about IT as well as career information needed for employment. This introductory text can be used by students with no PC experience, as well as technicians who have limited formal training. Written in an easy-to-understand format with hundreds of illustrations, this text takes the reader from basic instruction to test preparation for CompTIA A+ 220-1101 and 220-1102 objectives. With a focus on employment in the industry, an entire chapter is dedicated to walking students through job applications, résumés, cover letters, and interviews, and it emphasizes the importance of soft skills and digital citizenship.