Author Description

"Addressing the challenges involved with achieving standard work in healthcare, this book describes the Training Within Industry (TWI) Job Instruction method. This tool has been used by Toyota and other Japanese companies in creating a strong foundation for standardization in their production practice. The text places this methodology squarely within the healthcare paradigm. Using examples, case studies, and terminology that all healthcare practitioners can understand, the authors show how this method can make all the difference in the delivery of quality healthcare while serving as a foundation for successful Lean practice in healthcare"--Provided by publisher.