Author Description

This book is a comprehensive look at the current state of enterprise technology solutions. It is designed to help you understand all major enterprise technology solutions and justify either an initial decision or the renewal of subscription. Each chapter includes a review of a specific market, a ranking of all solutions based on usability and functionality, descriptions of each solution, and select ROI case studies highlighting the results from actual deployments. Markets covered include: Customer Relationship Management, Human Capital Management, Workforce Management, Talent Management, Enterprise Resource Planning, Control Tower, Inventory Optimization, Enterprise Content Management, Analytics, Corporate Performance Management, and Marketing Automation.