Author Description

This is a particularly well conceived text that superbly demystifies consumer behaviour. The underpinning theory is easy to grasp and its application is so clearly shown The book is appropriate for the increasing number of consumer behaviour elements within professional programmes and is very student centric in its approach.· Consumer Motives and Values · Consumer Response to Marketing 1: Exposure, Attention, Perception · Consumer Response to Marketing 2: Learning, Attitudes · Consumer Response to Marketing 3: Action, Post Purchase Dissonance, Consumer Involvement · Consumer Demographics · Consumer Psychographics · Social Group, Tribal and Household Buying Influences · Culture, Sub Culture · New Product Buying · Repeat, Loyal and Relational Behaviour · Databased Consumer Behaviour · Consumer Misbehaviour