Author Description

The second edition of this highly successful book imparts a broad understanding of interpersonal skills for staff training or working in a variety of play and childcare settings. The book deals with all aspects of communication and places communicating with adults and children within the sametheoretical framework. It shows how staff can take responsibility for their own part in communication and at the same time help the other person, child or adult, to communicate effectively.New examples and illustrations broaden the scope of the book to cover children of all ages. A chapter onmeetings and group work, and material on racism, sexism and disability have been added. It contains many exercises, including suggestions for observations and materials for group discussion or reflection by the individual student.