Author Description

"Innovation Systems in the Service Economy: Measurement and Case Study Analysis presents contributions which increase the understanding of the role of services in the development of the division of labor in modern economies. This volume is devoted to the elaboration and understanding of the following two themes. First, service firms can be innovative in their own right even though the process of innovation and the kinds of innovation may be different from those traditionally associated with manufacturing and other primary activities. Second, service firms and associated activities play an important role in the evolving division of creative labor which is constituted by modern innovation systems."--BOOK JACKET.