Author Description

A major tool for quality control and management, statistical process control (SPC) monitors sequential processes, such as production lines and Internet traffic, to ensure that they work stably and satisfactorily. Along with covering traditional methods, this book describes many recent SPC methods that improve upon the more established techniques. The author-a leading researcher on SPC-shows how these methods can handle new applications. Pseudo codes are presented for important methods and all R functions and datasets are available on the author's website.