Important advances in training are reflected in the third edition of this highly successful guide for supervisors called upon to teach in the classroom. Among the most significant additions to the book are "Systems" of instruction and techniques of teaching. Chapter 14 discusses three systems that include most forms of instructing. Also in this chapter advantages and disadvantages of specific techniques are described and examined. This edition looks at recent innovations in training such as multimedia resources, open classrooms, and self-directed learning. Important instructional concepts such as evaluating and motivating students, offering positive reinforcement, and matching student needs for learning with organizational needs for training are all extensively covered.