Conventional Debates About New Technology Often Invoke Optimistic Visions Of Enhanced Democracy, Rising Skills And Economic Abundance; Others Predict Darker Scenarios Such As The Destruction Of Jobs Through Labour-eliminating Devices. This Book Proposes An Alternative Perspective, Arguing That Technology Can Be Powerful, But In And Of Itself Has No Independent Causal Powers. It Considers The Impact Of New Technologies On Manufacturing, Clerical, Administrative And Call Centre Employment, In Both Managerial And Professional Arenas, And Introduces The Growing Phenomena Of Telework. The Book Also Assesses The Important Political And Economic Forces That Restrict Or Facilitate The Flow Of New Technologies On National And Global Levels.--book Jacket. 1. Introduction: New Technology @ Work -- 2. Organizational Change: Theories Of Technological Change At Work -- 3. Manufacturing Management: The Integration Of Technical And Organizational Systems -- 4. Technological Innovation And Clerical Work: Call Centres And The Reorganization Of Office And Interactive Service Employment -- 5. New Information And Communication Technologies, And The Organization Of Managerial And Professional Work -- 6. New Forms Of Work Organization And The Technological Revolution: Distributed Work Arrangements And Telework -- 7. New Technologies And New Patterns Of Institutional Relationships In The Global Economy -- 8. Evolution And Development Of National Technological Systems -- 9. New Technology And The Future Of Work: Employment Restructuring, Organizational Change And The Quality Of Jobs. Paul Boreham ... [et Al.]. Includes Bibliographical References (p. [191]-219) And Index.