Product DescriptionQuality early childhood education requires educators to develop strong relationships with children, families, colleagues, and professional and community stakeholders. Integral to the building and maintaining of such relationships is effective interpersonal and workplace communication. Communicating with diverse individuals and groups within and external to the early childhood setting, requires proficiency in skills that include active listening, showing empathy, being assertive, interviewing, managing conflict, managing change, and working in teams. Through developing interpersonal and workplace communication skills, educators gain capacity to practice as intentional and effective communicators in complex and dynamic teaching environments.About the AuthorMarianne Fenech, Senior Lecturer and Director of Early Childhood, University of Sydney. Marianne Fenech has over 10 years experience managing and leading services for families and young children, and since 2004, has lectured and conducted research on quality early childhood education. She is a strong advocate for children and the early childhood teaching profession. She has led a number of submissions to federal government departments on early childhood policy and is Chair of the NSW/ACT Early Childhood Teacher Education Council and the National Early Childhood Teacher Education Network. Jennifer Ribarovski, Managing Director of JR Education Consulting Services. Jennifer Ribarovski is the Managing Director of JR Education Consulting and has over thirty years experience in the education and care sector. Jennifer has trained authorised officers across Australia to assess against the National Quality Standard, and has developed curriculum and support documents to assist educators in their pedagogical journey. She has taught in preschools, early childhood centres, public schools, at universities and has a wealth of experience in translating educational theory into practice. Along with her consulting practice, Jennifer currently teaches at and provides consultancy services to Sydney University in both the undergraduate and postgraduate early childhood degree.