Author Description

A hands-on, step-by-step manual to implementing the management tool that has taken the business world by storm, written by a pioneer of the six sigma system and coauthor of the bestselling Six Sigma. Six sigma is the breakthrough business strategy that enables companies to increase profits dramatically by streamlining operations, improving quality, and eliminating mistakes. THE SIX SIGMA FIELDBOOK takes the principles of six sigma to its ultimate, eminently practical level. It explains the nuts-and-bolts of the system, and presents the tangible tools managers need to introduce and maintain six sigma quality in every aspect of business. Using DuPont's successful two-year implementation of six sigma in all of its eighteen business divisions as a framework, and peppered with examples from other companies both large and small, it is designed so that readers can turn to it in the course of their own business projects and find illustrations, anecdotes, and guidelines that will help them avoid or overcome potential problems. Six sigma has swept through corporate America, affecting everyone from company CEO's to operating level managers, to human resource personnel. Combining the knowledge and experience of Mikel Harry, bestselling author who helped to create the six sigma methodology, and Don Linsenmann, who spearheaded its implementation at DuPont, THE SIX SIGMA FIELDBOOK is the definitive guide on how to implement six sigma at every level of an organization.