Author Description

<P></P> <P>The healthcare industry is at a pivotal point in making change. More often than not, healthcare leaders make decisions thinking using a variety of different methods, but inconsistency in decision-making impacts the quality and how well these decisions are made. Lean and Six Sigma principles and tools can be utilized to streamline the decision-making as well as improve the quality of the decisions that are made in healthcare environments. This book covers the basis of how decision are typically made, the fallacies of these methods, and how Lean and Six Sigma tools and principles can be used to improve the decision making process in healthcare. </P>