Collins Gem Phrase Books are designed for ease of use, with practical, flexible phrases that can be adapted to suit the needs of the traveler. But often, it's not the question that's the problem, it's the reply. This downloadable audio file for your Audible-compatible mp3 player (including your iPod) addresses this problem.Along with the key phrases you need to get by--simple, to-the-point and polite--the audio file gives you an idea of what the shopkeeper, the waiter, or the passer-by you ask directions from may say to you.This volume uses this unique approach to teach the reader (and listener) Italian quickly and effectively.