The proceedings of the conference ENTER - International Conference on Information and Communication Technologies in Tourism - provide an international forum for the discussion of the role of telecommunication and information systems in tourism, inform potential users and people concerned with the importance of such technologies and explain their functioning. The papers in this volume are primarily devoted to intelligent agents and systems, the future role of global (reservation) systems, the new chances of database applications due to the most recent technological developments, and above all the role of the Internet (and Intranet).