Author Description

A portable treasury of clear, persuasive business communication, this helpful guide for busy professionals takes the pain out of organizing and writing over two dozen of the most common business documents. Each of the 25 sections focuses on the purposes and challenges of creating a specific business document--from sales and cover letters, status reports, and performance appraisals to press releases, business plans, and E-Mail. A special section on technical writing shows quality managers and engineers how to easily create concise, functional technical manuals, specifications, and procedures.