About the Author Patricia A. Duclos-Miller, MS, RN, CNA, BC, is a full-time associate professor in nursing at Capital Community College in Hartford, CT. During her 32 years in nursing, Duclos-Miller has served in a variety of roles, including staff nurse in the specialties of medical/surgical nursing, obstetrical nursing, and neonatal intensive care. She is a recognized speaker on contemporary nursing topics such as quality, team building, and documentation issues. Product Description As of June 20, 2014, contact hours for nurses are no longer available with this product.Protect against claims of poor-quality care and legal liabilityThis resource equips nurse managers with strategies to protect themselves, their staff, and their organization while continuing to offer the best quality of care. It provides requirements from The Joint Commission and CMS, as well as information on electronic health record documentation and nursing diagnoses.Learn documentation dos and don'tsThis informative book for nurse managers illustrates situations in which poor documentation led to a nurse's care being cited and offers scenarios in which good documentation averted such troubles. With this valuable resource, nurse leaders will have the tools they need to assess their organization's current risks and design a system for auditing staff documentation in the medical record.Includes a bonus CD-ROM!This resource includes an accompanying CD-ROM with customizable strategic forms and audit tools.Take a look at the table of contents:Chapter 1: Key aspects of nursing documentation Chapter 2: Reducing risk and culpability through defensive documentation Chapter 3: Contemporary nursing practice Are you and your staff there? Chapter 4: Functions of the medical record Chapter 5: Nursing negligence Understanding your risks and culpability Chapter 6: Depositions Preparing for the worst Chapter 7: Improving staff documentation Chapter 8: Developing a foolproof documentation system Cha