Author Description

Every team, every organization, every group has problems. Every individual has problems, too. Often we search for the right person or persons to solve those problems. The question is: Where and how do we find them? Who are ""they"" anyway? In Who Are ""They"" Anyway? BJ Gallagher and Steve Ventura lead readers on a personal quest-a journey-in search of someone who can fix what's wrong, deal with difficult people, and take charge of fixing individual and organizational problems. Who is that special person?