Author Description

The Explosive Growth In Information Technology Has Ushered In Unparalleled New Opportunities For Advancing Public Service. Featuring 24 Chapters From Foremost Experts In The Field Of Digital Government, This Handbook Provides An Authoritative Survey Of Key Emerging Technologies, Their Current State Of Development And Use In Government, And Insightful Discussions On How They Are Reshaping And Influencing The Future Of Public Administration. -- The Promises And Opportunities Of Information Technology In Government / Yu-che Chen And Michael Ahn -- Transforming Government Services Over Time: Meanings, Impacts, And Implications For Citizen-government Relationships / Miriam Lips -- Information Policies: Value-oriented, Instrumental And Managerial Choices For Governing An Information Society / Sharon Dawes -- An Integrative Framework For Effective Use Of Information And Communication Technologies (icts) For Collaborative Public Service Networks / Yu-che Chen -- Using System Dynamics For The Analysis Of Complex Social Problems And Public Policy Alternatives: Fundamentals And Recommendations / Luis F. Luna-reyes, J. Ramon Gil-garcia, Eliot Rich, And David F. Andersen -- Big Data And Local Performance Management: The Experience Of Kansas City, Missouri / Alfred Ho, Kate Bender, Julie Steenson, And Eric Roche -- Mobile Location Based Service (lbs) Apps For Public Sector: Prospects And Challenges / Sukumar Ganapati --^ Internet Of Things For Public Service: Innovative Practice In China / Jian-chuan Zhang, Xiao Zhang, And Zhicheng Wang -- Big Data Analysis On Public Opinion: A Case Study On The Policy Formation Of Free Economic Pilot Zones In Taiwan / Hsien-lee Tseng, Pin-yu Chu, Tong-yi Huang -- Citizen Trust In Government As A Two-way Process: The Role Of Government Performance, E-government And Citizen Attributes / Seung-hwan Myeong And Michael Ahn -- Social Media Communication Modes In Government / Ines Mergel -- Resident-government Engagement Via New Technologies /