UPDATED! Patient Safety and Quality chapter describes how quality and safety apply to the nurse, and includes a new skill on fall prevention in healthcare settings. NEW content addresses the Affordable Care Act, patients' perspectives on hospital care as measured by HCAHPS surveys, health disparities and vulnerable populations, compassion fatigue, pain assessment, patient education techniques like teach-back, new equipment, Healthy People 2020, and more. NEW! Additional alternate-item review questions include at least four alternate-item questions - multiple select, sequencing/priority, delegation, hot-spot images, and fill-in-the blank for medications - for every chapter. Expanded Building Competency boxes help you apply QSEN (Quality & Safety Education for Nurses) competencies to realistic clinical situations. UPDATED! Unique Evidence-Based Practice boxes in every chapter include a PICO question - the Problem, Intervention, Comparison, and Outcome - and summarize a research study along with its application to nursing practice. Over 100 NEW photos clarify procedures and familiarize you with the latest clinical equipment.